Returns & Exchanges

Our 30-Day No-Hassle Return Policy:
We make returns easy. If you are not 100% satisfied with your purchase, use the form included in your package to return unworn, unwashed merchandise, with tags attached, within 30 days. We will issue a credit to your original form of payment.

Should you find the need to return a product after the 30 days, a store credit will be issued. Please allow up to ten (10) business days for your return to be processed. We regret that your shipping fees and return shipping costs are not refundable.

SHIP RETURNS TO:
Lingerie.com
Returns Center
280 Raritan Center Pkwy
Edison, NJ 08837-3610

Return shipping costs:
You are responsible for the cost of returning the merchandise. Your return will be processed and your credit card credited within ten (10) business days. Please allow up to two billing cycles for a refund to appear on your credit card statement.

In the unlikely event that we have inadvertently sent you incorrect merchandise or you received damaged merchandise, please notify us immediately. We will reimburse you for the cost of returning the package to us, and you will not be charged for shipping the replacement merchandise.

About exchanges:
The fastest and most efficient way to replace unwanted merchandise is to return the unwanted merchandise and place a new order for the replacement styles you wish to purchase. Unfortunately, we are unable to handle exchange requests as part of the return process. We apologize for any inconvenience this may cause.