Why Shop With Us?
We make it easy to shop.
We believe that shopping online should be easy, fast and secure. The site is designed to make it easy to shop, easy to find what you’re looking for, and easy to complete your purchase. We manage our stock levels meticulously to ensure that the styles you want are in stock and ready to ship, and most orders are shipped the very next business day, directly from our warehouse to you.We guarantee your satisfaction.
We guarantee your satisfaction with our products, and our service. If you are not 100% satisfied with your purchase, you may return unworn, unwashed merchandise, with tags attached, within 30 days. We will issue a credit to your original form of payment. Should you find the need to return a product after the 30 days, a store credit will be issued. Please allow up to ten (10) business days for your return to be processed. We regret that your shipping fees and return shipping costs are not refundable.
Our 30-Day No-Hassle Return Policy:
We make returns easy. If you are not 100% satisfied with your purchase, use the form included in your package to return unworn, unwashed merchandise, with tags attached, within 30 days. We will issue a credit to your original form of payment. Should you find the need to return a product after the 30 days, a store credit will be issued. Please allow up to ten (10) business days for your return to be processed. We regret that your shipping fees and return shipping costs are not refundable
Everyday Flat Rate Shipping:
- Standard Shipping: $5.95, Free on U.S. orders over $50
- USPS Priority Mail: $7.95
- UPS 3 Day Select: $12.95
- UPS 2 Day Air: $18.95
- UPS Next Day Air: $28.95
If you require a certain carrier, please see other shipping options offered above or call us at (800) 700-8081 for assistance. To place a new order, call anytime. We're available 24 hours a day, 7 days a week. Shipping fees are not refundable.
Privacy & Security:
- We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Lingerie.com possible and to enhance your overall shopping experience.
- Yes, shopping at Lingerie.com is safe. Our secure server software encrypts information, ensuring that Internet transactions stay private and protected. We use Secure Sockets Layer (SSL) technology, considered the gold standard in Internet encryption technology, to protect the security of your credit card information as it is transmitted to us.
- We may store the email addresses of those who communicate with us via email and add you to our mailing list when you sign up to receive special promotions and updates. By electing to receive emails from us, we are able to send you exclusive information and special offers, which you may otherwise not learn about. Follow the removal instructions located at the bottom of these emails to cease receiving them. Requesting removal will not prevent you from receiving email communications relating to any online order you place with us. Lingerie.com does not currently sell, trade or rent your email addresses to others, although we may choose to do so in the future with trustworthy third parties who agree to abide by applicable terms similar to this privacy policy. If you use more than one email address to shop with us, send your messages from each email account you use.