We don’t offer exchanges right now. You can return your item to us for a refund, and then place a new order to get the item of your choice.
You get 30 days to return your items starting from the day you receive your order.
Here's what we need from you: All original tags must be attached. For hygiene reasons, we ask that you try on lingerie over your own underwear and keep the seal intact.
Received an incorrect or faulty item? We're sorry to hear that, please contact us at 1.800.700.8081 with further details of the issue within 30 days of receiving your order. One of our customer service agents will be more than happy to look into this for you.
Please follow the process below for returning your parcel to us.
Simply return your items to the following address within 30 days of the date on your dispatch note. Please note that returns will be made at your own cost.